LACTATION CONSULTS

​Email: carrie.distefano@consultant.com
Phone (text friendly): 360.918.2392

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​PLEASE NOTE:  due to COVID-19 and social distancing, virtual consults are strongly recommended. In-person consults will be considered on a limited, case by case basis. Insurances accepted for virtual appointments include: Aetna, Regence, Premera, Uniform, BCBS, Aetna, LifeWise, First Choice, (Kaiser Options/Access plan only).

IN-OFFICE CONSULT
Many insurances accepted!
Regence, Premera, Uniform, Blue Cross Blue Shield, Aetna, LifeWise, First Choice Health, Ambetter/Coordinated Care and Kaiser Permanente (Options/First Choice Health Plan only)

If your insurance is not listed, see out-of-network info below. 
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Office Consults:  Up to 1.5 hours in a home-like office space at Whole Health Naturopathy near downtown Olympia. Includes a full history of mom and baby, feeding assessment, oral exam, assistance with latch, and care plan. 
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Out-of-network: Olympia Lactation will submit insurance claims on your behalf to insurers with whom we are not in network. A deposit ($95 office visit) will be paid at time of consult. If your insurance company pays on the claim, your deposit will be promptly refunded. Insurance reimbursement depends on your plan, your deductible, and the contracted reimbursement rate for out-of-network consultations. 

IN-HOME LACTATION CONSULT*
charge: $160 ($220 for twins)
​an FSA/HSA eligible expense for all insurances
Home Consults: Up to 2 hours in your own home includes a full history of mom and baby, feeding assessment, oral exam, assistance with latch, care plan, and follow-up via phone, email, text for one week. 

Self-pay is required and a superbill is provided to request reimbursement from your insurance or we can submit the request for you. 

FOLLOW-UP LACTATION CONSULT*
Home visits: $95 ($125 for twins)
​an FSA/HSA eligible expense

Up to 1 hour follow-up consult to determine if concerns have been addressed or if changes are needed to the current plan.  Includes one week of follow-up via phone, email, and/or text.

​We do our best to schedule all home consult appointments within 24-48 hours.  In some cases, same day appointments may be available. 
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NOW OFFERING
VIRTUAL CONSULTS!
​$75 for 1 hour*
​an FSA/HSA eligible expense

​​Most all breastfeeding concerns can be addressed virtually. We offer a hospital grade scale porch drop-off for use during your appointment for those local to Thurston County.
Contact us for scale options outside of Thurston County. 

​Virtual consults available for:
prenatal education
painful latching/feeding
infant reflux
increasing milk supply
inducing lactation
weaning
pumping/returning to work/exclusively pumping 

This 60 min video consult can address many of your needs! 
Stay in the comfort of your home and we can provide lactation support to you when it's convenient. 

*consult must be paid in advance. 

PAYMENT and PRIVACY PRACTICES INFORMATION

​Payments must be made at the time services are rendered.  Cash, check, all major credit cards (including FSA/HSA cards), and paypal are accepted.  A superbill will be given to you to provide your insurance company.  Insurance companies reimburse at varying rates for lactation services.

If you have a Provider One card or participate in WIC, we are now offering sliding scale rates!  Contact us for more details. 

Notice of Privacy Practices can be found here.

*For locations greater than 20 miles outside of Olympia, travel fees will apply. 
Travel fees reflect the extra drive time and gas required. 

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