LACTATION CONSULTS

​Email: carrie.distefano@consultant.com
Phone (text friendly): 360.918.2392

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​PLEASE NOTE:  due to COVID-19 and social distancing, virtual consults are an option. In-person consults will be offered as well with extra precautions. Insurances accepted for both virtual and in-person appointments include: Aetna, Regence, Premera, Uniform, BCBS, Aetna, LifeWise, First Choice, (Kaiser Options/Access plan only).

IN-OFFICE CONSULT
Many insurances accepted!
Regence, Premera, Uniform, Blue Cross Blue Shield, Aetna, LifeWise, First Choice Health, Ambetter/Coordinated Care and Kaiser Permanente (Options/First Choice Health Plan only)

If your insurance is not listed, see out-of-network info below. 
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Office Consults:  Up to 1.5 hours in a home-like office space at Whole Health Naturopathy near downtown Olympia. Includes a full history of parent and baby, feeding assessment, oral exam, assistance with latch, and care plan. 
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Out-of-network/self-pay rate: $95 (HSA/FSA accepted)
This rate applies to Kaiser (core plan), UnitedHealthcare, Tricare/US Family Health plans, Cigna, and any other insurance plans not listed above. A superbill may be provided to request reimbursement. 

IN-HOME LACTATION CONSULT*
charge: $160 ($240 for twins)
​an FSA/HSA eligible expense for all insurances
Home Consults: Up to 2 hours in your own home (may be longer for twins) includes a full history of parent and baby or babies, feeding assessment, oral exam, assistance with latch, care plan, and follow-up via phone, email, text for one week. 

Self-pay is required and a superbill is provided to request reimbursement from your insurance company.

A percentage of each in-home consult will help provide services for underserved communities, including BIPOC and people with limited resources. 

​We do our best to schedule all home consult appointments within 24-48 hours.  In some cases, same day appointments may be available. 

FOLLOW-UP LACTATION CONSULT*
Home visits: $95 ($145 for twins)
Office visits: $75 
​an FSA/HSA eligible expense

Up to 1 hour follow-up consult to determine if concerns have been addressed or if changes are needed to the current plan. Includes one week of follow-up via phone, email, and/or text.

NOW OFFERING
VIRTUAL CONSULTS!
​$75 for 1 hour*
​an FSA/HSA eligible expense

​​Most all breastfeeding concerns can be addressed virtually. We offer a hospital grade scale porch drop-off for use during your appointment for those local to Thurston County during COVID-19.
Contact us for scale options outside of Thurston County. 

​Virtual consults available for:
prenatal education
painful latching/feeding
infant reflux
increasing milk supply
inducing lactation
weaning
pumping/returning to work/exclusively pumping 

This 60 min video consult can address many of your needs! 
Stay in the comfort of your home and we can provide lactation support to you when it's convenient. 

*consult must be paid in advance. 

PAYMENT and PRIVACY PRACTICES INFORMATION

​Payments must be made at the time services are rendered.  Cash, check, all major credit cards (including FSA/HSA cards), and paypal are accepted.  A superbill will be given to you to provide your insurance company.  Insurance companies reimburse at varying rates for lactation services.

If you have a Provider One card or participate in WIC, we offer sliding scale rates!  Contact us for more details. 

Notice of Privacy Practices can be found here.

*For locations greater than 20 miles outside of Olympia, travel fees will apply. 
Travel fees reflect the extra drive time and gas required. 

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